Terms and conditions 2018-05-16T09:40:17+00:00

Right to information

For the purposes of the provisions of Article Five of Law 15/1999, Protection of Personal Data, Systems and Processes Management, Certification  reports the existence of an automated personal data created by  Systems and management processes, Certification  and under its responsibility with the purpose of maintaining and managing the relationship with customers requesting information or who have accessed through electronic forms on this site or by e-mail.

Aim

The information you provide to  Systems and Processes Management Certification  is aimed at managing your request, provide information and / or services requested and / or any other commercial activity by the company, such as: send information on offers and services that may be of interest.

User Consent

The use of these forms, as well as sending an email query, is the sender ‘s consent to the automated processing of data included in the media indicated. The data will not be disclosed to third parties. Except in areas where expressly stated otherwise, the delivery of information required on personal data will be voluntary, and refusal to provide such information implies a decline in the quantity and quality of services you request. The lack of data is not supplemented in the fields marked as mandatory or providing incorrect data will prevent  Systems and Processes Management, Certification can provide the services you select, manage your request or send the information requested.

Right of access

You can exercise your right of access, rectification, cancellation and opposition to the processing of personal data under the terms and conditions provided in the LOPD. For your convenience, you can also exercise the aforementioned rights by writing to the following email address: info@spgcertificacion.com  Systems and Processes Management, Certification  does not use “Spamming” nor are registered users for a mere visit our website. Management systems and processes, Certification  only process the information that you communicate to us via email, or learn more about our professional services.

Security

Management systems and processes, Certification  maintains security levels of data protection in accordance with Royal Decree 994/1999 of 11 June on security measures for automated files containing personal data and puts all technical means at its disposal to prevent the loss, misuse, alteration, unauthorized use and theft of the data you provide to  Systems and Processes Management, Certification , without prejudice to inform you that security measures in Internet are not impregnable . Respect of any matter concerning the protection of personal data, can contact us through our email address info@spgcertificacion.com

This website uses Google Analytics, a web analytics service provided by Google, Inc. ( “Google”). Google Analytics uses “cookies”, text files that are installed on your computer and which enable the analysis of user behavior on the Internet. The information generated by the cookie about the use made by the user of the website is transmitted and is usually stored on Google servers in the United States. If you activate the option of anonymous IP on the website, the IP address will not appear complete within countries of the European Union or other countries that have so agreed within the economic space of the European Union. Only exceptionally complete IP address transmitted to a Google server in the US and once there will be shortened. Only authorized user of the page, Google will use this information to assess user behavior on the website, generate reports on the activities of the web and provide the owner of the service page related web use and Internet. The IP address transmitted by your browser as part of Google Analytics will not be associated with other Google data. The user can prevent the storage of cookies by configuring your browser accordingly so that cookies are not stored. This configuration may affect the full functionality of the website. You can also avoid recording the data generated by cookies and related to the use of the website (including IP address) http://tools.google.com/dlpage/gaoptout

Information on data protection in SPG

 

We are pleased to have interest in our online offering. Protecting your privacy is important to us. Then we inform you in detail about the use of your data.

 

1. Who is responsible for the use of the data?

 

Responsible for the collection, processing and use of personal data entity is Systems and Processes Management, Certification SL, Carrer Pelai, 12, 08001 Barcelona Pral M (hereinafter “GSP”).

 

If you have questions about the collection, processing or use of your personal data, or want to receive information about their data, correct, block or delete them and opposing already granted consent, please contact by e-mail, fax or by mail to:

 

Management systems and processes, Certification SL, Carrer Pelai, 12, 08001 Barcelona Pral M

Fax: +34  93 458 71 08

E-mail: info@spgcertificacion.com

 

2. To what extent SPG processes and uses personal data?

 

Using the online offer of SPG

 

You can visit our website without giving any information about yourself. Even if the visit is done through a newsletter, we only store access data without personal reference, for example

 

– the name of your internet service provider

– the page you are visiting

– the name of the requested file

– the date and time of access

– the volume of data transferred

– the notification that the access has been successful

– the type of browser and operating system user

 

These data are processed solely to improve our offer and can not be assigned to him.

 

SPG orders

We collect, process and use your data for carrying out the order of purchase, including individualized service and advice, as well as the possible establishment of a guarantee later.

 

As a rule, your data will be deleted after expiration of the tax and commercial retention period (deadline for elimination rule).

 

To carry out an order we need your name, address and payment details. So we can confirm the entry and send your order in SPG, we also need your e-mail. It’s also used for identification in the user account.

 

If you do not have a user account on SPG, after placing an order you can choose to create a password-protected account in SPG. Through your account you can re-use your data in their following orders without having to re-enter. In addition, the customer account will have access to both previous orders and as a current and you can manage and modify your address and your bank details.

 

Store Manager / Provider of ideas

 

We collect, process and use your data also for the realization of an existing contractual relationship with you regarding the administration of an SPG store (including a possible agreement on premium features) and / or offer ideas. For the realization of this contractual relationship it is necessary to create a user account on SPG. SPG will inform erratically, especially via e-mail, for example on changes to articles and services offering SPG, SPG reports, tips and advice on SPG services.

 

Advertising and market research

 

If you have given us your consent or a legal regulation it allows us, we also collect, process and use the data you transmitted to us under an order or to register to receive customer information (especially through newsletter by email or post) for purposes of advertising and market research.

 

You can oppose the use of their data for advertising and market research by contacting the above address.

 

Touchdown

When contacting us (eg through the contact form or by email), we collect, process and use your data to process the request and if subsequent questions arising.

 

Reviews and articles on the blog and forum

 

When you publish articles on our blog, we collect, process and use the name and email address you have indicated, but only its name can be seen by other users.

 

To view the contents of protected areas in the forum SPG and to publish articles forum SPG, the forum user has to identify with your access data (username and password) from your user account SPG .

 

In addition, both the blog entries and those in the forum keep the IP address of the user.

All data collected using the blog or the forum are used exclusively for carrying out the use of blog and forum. Data collection is also done for our own safety, if someone posts illegal content (insults, banned political propaganda, etc.) in comments and articles. In these cases, we could be sued by the comment or article, so we would be interested in knowing the identity of the respective author.

 

Subscription comments

You can subscribe to news from our blog and subsequent comments in the forum entries. For this purpose we collect, process and use your e-mail. You can unsubscribe from comments at any time, without generating additional transmission costs costs according to the basic rate.

 

Alternatively you can also subscribe to news via the blog called RSS-feed. In that case, you can choose to incorporate a dynamic bookmark (live bookmark) of the blog page in your browser or save files from the website blog on software provided (p. Eg. Microsoft Outlook) . That way, the news from our blog are loaded automatically when you start your browser or the respective software and are available through the internet bookmark in your browser or the respective software. In these cases, only store access data without personal reference as the type of operating system, the name of your internet service provider, date and time of access, the name of the requested file and its IP address. These data are processed solely to improve our offer and can not be assigned to him. You can unsubscribe from the RSS-feed by removing internet bookmark in your browser or in the respective software.

 

 

3. My data is transmitted to others?

 

Your personal data is transmitted to service providers (p. Eg. Transport services, logistics, banking services) employed by us within the framework of the implementation of the order and invoicing, as well as when we commissioned third parties process the data. In case of an express request in SPG, the customer phone number also will be transmitted to the carrier to allow coordinating the delivery date. Transmitted data can only be used by the respective recipient to fulfill its task.

 

 

4. Can I require information on my data and correction, blocking and removal?

 

Under German Data Protection Act and should meet legal requirements, you have the right to receive free information about your saved data as well as the right to correct, block or delete this data.

 

 

5. What data are used in games and contests?

 

Games and contests use your information to notify you if have won and, with their consent, for purposes of advertising our offer. Detailed information finds the conditions for participation in the respective game or contest.

 

 

6. Cookies are used by visiting online offerings SPG?

 

In our online offers we use cookies called. Cookies are files that are stored on your hard drive and store certain settings and data for exchange with our system via your internet browser. This storage helps us structure our online offer according to what you want and makes its use easier. For example, allows you to store certain data and not have to enter them permanently. Your internet browser offers configurations that limit the use of cookies, but this may result in our offer for you no longer work or work only partially. Cookies may also be eliminated there.

 

Session Cookies

 

Session cookies are deleted after you close the browser.

 

Cookies long term

 

We use cookies that are stored on your hard drive. For your convenience, the limitation period is fixed at a date in the future. In an upcoming visit automatically it recognizes you we had visited and what data and settings had preferred (so-called long-term cookies).

 

Cookies de SPG

 

In the cookies used by SPG no personal data is saved, so this information can not be assigned to specific individuals. Rather, data collection is performed with the use of a pseudonym by assigning an identification number, which is not related to personal data. Cookies contain information about the use of our online offering, such as which pages or products of our offer have been visited.

 

Third-party cookies

 

SPG works with other companies to offer online and offer online SPG more interesting for you. Therefore, by visiting our online offerings also associates cookies on your hard drive will be saved. Third-party cookies in no personal data is saved, so this information can not be assigned to any specific person. Data collection is performed using a pseudonym by assigning an identification number, which is not related to personal data. Cookies contain information about the use of our online offering, such as which pages or products of our offer have been visited.

 

You can oppose the creation of usage profiles with pseudonyms. Here we show the corresponding possibilities other providers.

 

7. What type of advertising uses SPG?

 

Advertising e-mail newsletter subscription and advertising mail

 

If you have registered separate newsletter e-mail form, your e-mail will be used by us with our own advertising purposes until you cancel the newsletter e-mail. If you have given consent for mail advertising, we use your address with own advertising purposes until you cancel advertising mail. You may cancel advertising at any time, without generating additional transmission costs costs according to the basic rate.

 

Advertising by e-mail without subscription newsletter

 

If by entering your e-mail during an order you have not objected to its use for advertising purposes, your e-mail will be used to regularly send you information about themselves and similar products that you have asked . This indication does not imply that you consent to the use of your e-mail for advertising purposes.

 

Based advertising use

 

The information we received from a user of our online offering helps us design and display advertising individualized especially for you. To do this, information is used as pseudonyms you transmit to us during your visit, such as information about your computer and Internet connection, the operating system and platform, date and time of access to the website or products you have observed.

 

To collect your usage behavior a cookie is stored on your computer, which allows him to recognize, but could not identify you personally.

 

Data collection to generate usage-based advertising is commissioned by SPG by:

 

Google, Inc. – information on data protection in Google is in http://www.google.com/intl/es/policies/privacy/

Criteo SA – information on data protection in Criteo is in http://www.criteo.com/privacy/

Sociomantic labs GmbH – information on data protection in Sociomantic is in https://www.sociomantic.com/privacy/es/

 

If you no longer wish to receive advertising based on use you can oppose it by clicking the following link:

 

www.google.com/settings/ads/preferences

 

In addition, your browser offers configurations that limit the use of cookies, also from third-party vendors, but this may result in our offer for you no longer work or work only partially. Cookies may also be eliminated there.

 

Right to object to the use of data for advertising purposes

 

Naturally, any time you can oppose the use of your data for advertising purposes even if it were permitted by law even without their consent by sending a notice, without this will generate additional transmission costs costs according to the basic rate . You can send this notice such as an e-mail to info@spgcertificacion.com , through the administration of newsletters in your user account SPG, following the cancellation link found in newsletters by e -mail or using contact possibilities mentioned in point 1.

 

8. What happens when third-party services and content are integrated into online offerings SPG?

 

In our online offering third-party content are also integrated, such as YouTube videos or graphics from other online providers. This always presupposes that these content providers (hereinafter called “third party”) have recognized the IP address of the user. Without the IP address might not display the contents in the respective user’s browser. The IP address is therefore necessary to display the contents. We strive to use only those contained in the third-party vendors use the IP address only to transmit the contents. However, we exert no influence on the fact that third-party providers keep the IP address, for example for statistical purposes. We will inform you about it, if we become aware of such use.

 

9. Use GSP data for web analytics?

 

Google Analytics

This offer online uses Google Analytics, a web analytics service of Google Inc. ( “Google”). Through Google Analytics is collected and stored data, which user profiles are created using pseudonyms. These usage profiles are used to analyze user behavior and evaluated to improve our offer and structure according to user requirements. Without the explicit consent of the person concerned, given separately, usage profiles created with pseudonyms may not be related to personal data carrier pseudonym.

 

Google Analytics uses cookies that are stored on your computer and allow recognition if a new access to our online offering. The information created by the cookie on how you use this offer online, is transmitted and is usually stored on a Google server in the US. However, because in this offer online has enabled the anonymizing IP, before being transmitted, your IP address is clipped within the member states of the European Union or other countries which are contracting parties to the Agreement on the European Economic Area. Only in exceptional cases complete a Google server in the US to be cut there IP address is transmitted.

 

Custom operator of this offer online, Google will use this information to evaluate your use him to offer online, to report on online activities and to provide the operator related to Internet use. The IP address transmitted from your browser by Google Analytics will not be related to other data from Google. If necessary, Google will also transmit this information to third parties, as long as the law requires it or has ordered Google to process the data to third parties.

 

Using the appropriate settings on your browser you can prevent cookies from being saved. However, note that in this case probably will not have full access to all features of this offer online. In addition, you can prevent the registration of the data provided by the cookie Google regarding the use of the online offer (including your IP address) and prevent Google to process this data, downloading and installing the plug-in browser available at the following link: https://tools.google.com

 

In addition, you can also prevent Google Analytics will process the data by clicking the button below. an opt-out cookie to prevent your data is processed to access this online offer will be placed:

 

Disable Google Analytics

 

More information on the conditions of use and data protection in http://www.google.com/analytics/terms/ or http://www.google.com/intl/de/analytics/privacyoverview.

 

Please note that this offer online Google Analytics has been extended with the code “gat._anonymizeIp ();” to ensure that Google record the IP addresses anonymously (so-called IP-masking).

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